基于網(wǎng)絡(luò)文本分析的旅游者行為研究——以六安市為例
發(fā)布時(shí)間:2019-05-29 01:50
【摘要】:通過攜程網(wǎng)、螞蜂窩、同程網(wǎng)、百度旅游網(wǎng)站搜索六安市網(wǎng)絡(luò)游記文本資料,運(yùn)用內(nèi)容分析法和ROST CM6軟件進(jìn)行分析,從個(gè)體特征、旅游需求、旅游感知、旅游態(tài)度4個(gè)方面研究游客行為。結(jié)果表明:周邊游、自駕游、家庭游是游客主要旅游方式;游客主要?jiǎng)訖C(jī)是親近回歸自然、休閑放松;原生態(tài)秀美的山川峽谷溪流等旅游吸引物游客感知最強(qiáng)烈,游客評(píng)價(jià)大多是積極正面的情感評(píng)價(jià)。六安市應(yīng)從多業(yè)態(tài)旅游產(chǎn)品開發(fā)、提升旅游服務(wù)與設(shè)施、強(qiáng)化旅游體驗(yàn)、精準(zhǔn)營(yíng)銷等方面更好地對(duì)接游客動(dòng)機(jī),滿足游客需求,提高游客滿意度。
[Abstract]:Through Ctrip Network, desmodium, Tongcheng Network, Baidu Tourism website to search Lu'an network travel notes text materials, using content analysis and ROST CM6 software to analyze, from the individual characteristics, tourism demand, tourism perception, Tourism attitude studies tourists' behavior in four aspects. The results show that peripheral travel, self-driving tour and family tour are the main ways for tourists to travel, and the main motivation of tourists is to return to nature and relax. The original ecological beautiful mountains, canyons, streams and other tourism attraction tourists have the strongest perception, and most of the tourist evaluation is positive and positive emotional evaluation. Lu'an City should better connect tourists' motivation from the aspects of multi-business tourism product development, promotion of tourism services and facilities, strengthening tourism experience, accurate marketing and so on, so as to meet tourists' needs and improve tourists' satisfaction.
【作者單位】: 皖西學(xué)院;
【基金】:安徽省質(zhì)量工程項(xiàng)目(項(xiàng)目編號(hào):2014zy057) 安徽省教育廳人文一般項(xiàng)目(項(xiàng)目編號(hào):SK2013B560) 校級(jí)質(zhì)量工程項(xiàng)目(項(xiàng)目編號(hào):2014xq02) 校級(jí)人文社科研究項(xiàng)目(項(xiàng)目編號(hào):WXSK1525,WXSK1527)
【分類號(hào)】:F713.55;F724.6;F592
[Abstract]:Through Ctrip Network, desmodium, Tongcheng Network, Baidu Tourism website to search Lu'an network travel notes text materials, using content analysis and ROST CM6 software to analyze, from the individual characteristics, tourism demand, tourism perception, Tourism attitude studies tourists' behavior in four aspects. The results show that peripheral travel, self-driving tour and family tour are the main ways for tourists to travel, and the main motivation of tourists is to return to nature and relax. The original ecological beautiful mountains, canyons, streams and other tourism attraction tourists have the strongest perception, and most of the tourist evaluation is positive and positive emotional evaluation. Lu'an City should better connect tourists' motivation from the aspects of multi-business tourism product development, promotion of tourism services and facilities, strengthening tourism experience, accurate marketing and so on, so as to meet tourists' needs and improve tourists' satisfaction.
【作者單位】: 皖西學(xué)院;
【基金】:安徽省質(zhì)量工程項(xiàng)目(項(xiàng)目編號(hào):2014zy057) 安徽省教育廳人文一般項(xiàng)目(項(xiàng)目編號(hào):SK2013B560) 校級(jí)質(zhì)量工程項(xiàng)目(項(xiàng)目編號(hào):2014xq02) 校級(jí)人文社科研究項(xiàng)目(項(xiàng)目編號(hào):WXSK1525,WXSK1527)
【分類號(hào)】:F713.55;F724.6;F592
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