倉儲系統(tǒng)中存儲策略與設(shè)備維護(hù)策略研究
本文選題:倉儲系統(tǒng) + 存儲策略; 參考:《中國科學(xué)技術(shù)大學(xué)》2014年博士論文
【摘要】:自上世紀(jì)末以來,隨著信息技術(shù)與電子商務(wù)的高速發(fā)展,關(guān)于物流與供應(yīng)鏈的研究已成為管理科學(xué)領(lǐng)域的一個研究熱點(diǎn)。其中,作為物流與供應(yīng)鏈重要節(jié)點(diǎn)的倉儲系統(tǒng)尤其受到學(xué)者們的鐘愛。實(shí)踐中,B2C與C2C電子商務(wù)的高速發(fā)展對倉儲物流企業(yè)的訂單響應(yīng)效率提出了新的挑戰(zhàn)。 基于上述市場環(huán)境,本文研究了影響倉儲系統(tǒng)訂單響應(yīng)的兩個重要因素:物品的存儲策略和存取設(shè)備的可靠性。根據(jù)研究點(diǎn)的不同,本文的主要研究內(nèi)容可以分為兩個部分: 第一部分是關(guān)于存儲策略的研究,從物品存儲方式上優(yōu)化系統(tǒng)對訂單的響應(yīng)時間,提高運(yùn)作效率。本部分的研究分兩章進(jìn)行,其中第2章通過考慮倉儲系統(tǒng)中所存儲物品種類的有限性的影響,放松了現(xiàn)有文獻(xiàn)中“物品所需存儲空間等于其平均庫存”的假設(shè),對分類存儲策略在自動存取系統(tǒng)(AS/RS)中的應(yīng)用進(jìn)行研究。文章首先以SIT的連續(xù)貨架為基于分類存儲策略的AS/RS建立存取物品的平均行程時間的基本模型,繼而陸續(xù)通過放松相關(guān)假設(shè)的方式對基本模型進(jìn)行擴(kuò)展研究,證明了基本模型的魯棒性。其中包括貨架的形狀、需求曲線的類型、存儲物品種類數(shù)量的變化、離散的存儲空間以及隨機(jī)的物品需求等。此外,在第3章中,我們在考慮倉儲系統(tǒng)中物品所需的實(shí)際存儲空間的情況下對各類存儲策略(包括隨機(jī)存儲策略、分類存儲策略和全周轉(zhuǎn)率存儲策略)的運(yùn)作績效進(jìn)行了評價。 倉儲系統(tǒng)的訂單響應(yīng)效率不僅僅取決于系統(tǒng)所采取的物品存儲策略,還會受到存取設(shè)備可靠性的影響。因此,本文第二部分的研究內(nèi)容是如何確定企業(yè)對設(shè)備的維護(hù)策略,以實(shí)現(xiàn)企業(yè)利潤最大化的目標(biāo)。本文此部分的研究也由兩章內(nèi)容構(gòu)成。第4章在考慮企業(yè)自已通過設(shè)立備件庫存與維修車間的方式來維護(hù)設(shè)備的情形下,通過放棄設(shè)備可靠性目標(biāo),進(jìn)而考慮設(shè)備盈利能力的方式,以企業(yè)期望利潤最大化為決策目標(biāo),對企業(yè)的最優(yōu)決策進(jìn)行了研究。進(jìn)而通過對擴(kuò)展模型的分析,考察了以企業(yè)聯(lián)盟的方式建立多個企業(yè)共用的維修車間和備件庫存的決策方式的效果。隨后,第5章在第4章的基礎(chǔ)上,在維護(hù)服務(wù)外包的情形下對企業(yè)維護(hù)合同進(jìn)行了優(yōu)化研究;赑BC的合同機(jī)制,用一個序貫博弈模型來刻畫顧客(即持有設(shè)備的企業(yè))和售后服務(wù)供應(yīng)商之間的博弈關(guān)系,并通過納什博弈模型描述了多個顧客之間的競爭關(guān)系。 基于上述研究內(nèi)容,本文的主要創(chuàng)新點(diǎn)與貢獻(xiàn)總結(jié)如下: 1)本文第2章在考慮倉儲系統(tǒng)中所存儲物品種類有限的情況下,發(fā)現(xiàn)傳統(tǒng)文獻(xiàn)中認(rèn)為理論上最優(yōu)的全周轉(zhuǎn)率存儲策略并不能為倉儲系統(tǒng)提供最短的平均行程時間。解釋了理論中“全周轉(zhuǎn)率存儲策略最優(yōu)”的結(jié)論在實(shí)踐中得不到企業(yè)應(yīng)用的原因,即傳統(tǒng)文獻(xiàn)在考慮行程時間模型時僅考慮了分類為存取效率帶來的提升,卻忽視了分類為倉儲系統(tǒng)帶來的存儲空間的膨脹。 2)通過考慮倉儲系統(tǒng)所需要的實(shí)際存儲空間,本文第3章考察了倉儲系統(tǒng)中物品的需求結(jié)構(gòu)(ABC需求曲線的曲度)對存儲策略的績效影響。在傳統(tǒng)文獻(xiàn)的研究中,我們發(fā)現(xiàn)對于任意的ABC需求曲線,隨機(jī)存儲策略為系統(tǒng)帶來的平均行程時間是相同的。而在我們考慮不同物品需求結(jié)構(gòu)所需要的實(shí)際存儲空間時,我們發(fā)現(xiàn)隨機(jī)存儲策略為倉儲系統(tǒng)帶來的平均行程時間對于不同的ABC需求曲線存在著很大的變化。 3)基于上述1)和2)的理論結(jié)果,本文給出了AS/RS系統(tǒng)和基于通道的傳統(tǒng)倉庫的最優(yōu)分類策略及倉庫的最優(yōu)形狀。 4)本文第4章提出了考慮設(shè)備盈利能力的售后維護(hù)策略,并給出了相應(yīng)的最優(yōu)決策。研究發(fā)現(xiàn),設(shè)備的最優(yōu)可靠性需求是隨其盈利能力靈活變化的;诮o定設(shè)備可靠性目標(biāo)的決策方式可能會削減企業(yè)的利潤,尤其是當(dāng)企業(yè)一味的追求設(shè)備高可靠性時,企業(yè)可能會由于設(shè)備可靠性目標(biāo)與其盈利能力不匹配而造成利潤上的重大損失。 5)在企業(yè)設(shè)備維護(hù)服務(wù)外包的環(huán)境下,第5章用博弈論的方法對售后服務(wù)供應(yīng)鏈進(jìn)行了研究。研究發(fā)現(xiàn),(i)對維修服務(wù)供應(yīng)商來說,當(dāng)備件的單位成本較低時,共享庫存確實(shí)能夠使服務(wù)供應(yīng)商節(jié)省維護(hù)成本;而當(dāng)備件的單位成本較高時,共享庫存將會傷害供應(yīng)商的利潤,此時為各顧客設(shè)立專用備件庫存是供應(yīng)商的最優(yōu)選擇。(ii)當(dāng)同一個市場中的多名顧客存從同一個售后服務(wù)供應(yīng)商處獲取設(shè)備維護(hù)服務(wù),且供應(yīng)商為顧客設(shè)立共享的備件庫存時,由于顧客可以通過成本分?jǐn)偤腿必洃土P兩種途徑激勵供應(yīng)商提供所需要的設(shè)備可靠性,所以規(guī)模較大的顧客可以通過設(shè)置與規(guī)模小的顧客相同的成本分?jǐn)倎肀苊馄浯畋丬囆袨?而從增加缺貨懲罰的角度來迫使供應(yīng)商提供必要的設(shè)備可靠性。因此,所有的顧客,無論其所持有的設(shè)備數(shù)量多少、盈利能力高低,他們都將為供應(yīng)商提供相同數(shù)額的成本補(bǔ)貼。
[Abstract]:Since the end of the last century, with the rapid development of information technology and electronic commerce, the research on logistics and supply chain has become a research hotspot in the field of management science. Among them, the storage system, which is an important node of logistics and supply chain, is especially loved by scholars. In practice, the high speed development of B2C and C2C E-commerce The order response efficiency of logistics enterprises presents new challenges.
Based on the market environment above, this paper studies two important factors that affect the order response of the storage system: the storage strategy of the goods and the reliability of the access equipment. According to the different research points, the main contents of this paper can be divided into two parts:
The first part is about the study of storage strategy, which optimizes the response time of the system to the order from the storage mode of the goods, and improves the efficiency of the operation. The study of this part is carried out in two chapters. The second chapter relaxes the existing documents "the storage space of the items is equal to the storage space of the storage system." This paper studies the application of classified storage strategy in automatic access system (AS/RS). First, the basic model of the average travel time of access items is established by using the continuous shelf of SIT as the AS/RS based on classified storage strategy, and then the basic model is expanded by loosening the relevant assumptions. The research shows the robustness of the basic model, including the shape of the shelf, the type of the demand curve, the change of the number of stored items, the discrete storage space and the demand for random items. In addition, in the third chapter, we consider all kinds of storage strategies in the case of the actual storage space required for the goods in the storage system. The performance of stochastic storage strategy, classified storage strategy and full turn rate storage strategy is evaluated.
The order response efficiency of the storage system is not only dependent on the storage strategy of the system, but also affected by the reliability of the access equipment. Therefore, the second part of this paper is about how to determine the maintenance strategy of the equipment to achieve the goal of maximizing the profit of the enterprise. This part of this part also consists of two chapters. In the fourth chapter, the best decision of the enterprise is studied by abandoning the equipment reliability target and considering the equipment profitability by giving up the equipment reliability target and maintaining the equipment by setting up the spare parts inventory and the maintenance workshop. Then the best decision of the enterprise is studied. Then the extended model is passed through the extended model. On the basis of the fourth chapter, the fifth chapter optimizes the enterprise maintenance contract in the case of maintaining service outsourcing on the basis of the fourth chapter. Based on the contract mechanism of PBC, a sequential game model is used to depict the customer. The game relationship between customers (i.e. equipment holding enterprises) and after-sales service providers is described, and the competition relationship among multiple customers is described through Nash game model.
Based on the above research contents, the main innovations and contributions of this paper are summarized as follows:
1) in the second chapter, considering the limited types of stored items in the storage system, it is found that the optimal total turnover rate storage strategy in the traditional literature does not provide the shortest average travel time for the storage system. The conclusion of the theory that the "total turnover rate storage strategy is optimal" can not reach the enterprise in practice. The reason for this is that the traditional literature takes into account only the promotion of access efficiency when considering the travel time model, but ignores the expansion of the storage space that is classified as the storage system.
2) by considering the actual storage space required by the storage system, the third chapter examines the effect of the requirement structure of goods in the storage system (the curvature of the ABC demand curve) on the performance of the storage strategy. In the study of the traditional literature, we find that the random storage strategy brings the average travel time to the system for any ABC demand curve. When we consider the actual storage space required for different items of demand structure, we find that the average travel time brought by the random storage strategy for the storage system has a great change for the different ABC demand curves.
3) based on the theoretical results of the above 1 and 2), the optimal classification strategy and the optimal shape of the warehouse in AS/RS system and channel based traditional warehouse are given in this paper.
4) the fourth chapter puts forward the after-sale maintenance strategy considering the equipment profitability, and gives the corresponding optimal decision. It is found that the optimal reliability demand of the equipment is flexible with its profitability. The decision method based on the target of the given equipment reliability may reduce the profit of the enterprise, especially when the enterprise is blindly pursuing it. In case of high reliability, enterprises may lose profits due to the mismatch of equipment reliability goals and their profitability.
5) in the environment of enterprise equipment maintenance outsourcing, the fifth chapter studies the supply chain of after-sales service by game theory. It is found that (I) for the maintenance service providers, when the unit cost of spare parts is low, the shared inventory can make the service providers save the maintenance cost, and when the unit cost of spare parts is high, Sharing inventory will hurt the profit of the supplier, at this time setting up special spare parts inventory for each customer is the best choice for the supplier. (II) when multiple customers in the same market deposit the equipment maintenance service from the same after-sales service provider and the supplier set up a shared spare part stock for the customers, the customer can pass the cost through the cost. Two ways to encourage vendors to encourage suppliers to provide the required equipment reliability, so large customers can avoid their hitchhiking behavior by setting up the same cost sharing with small customers, forcing suppliers to provide the necessary equipment reliability from the point of increasing the penalty. Customers, regardless of the amount of equipment they hold, and their profitability, will provide the same amount of cost subsidy to their suppliers.
【學(xué)位授予單位】:中國科學(xué)技術(shù)大學(xué)
【學(xué)位級別】:博士
【學(xué)位授予年份】:2014
【分類號】:F253.9
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